Browsing: Workforce

B2B companies with the highest growth rates strategically use flexible pricing to align price with customer value. Zuora collaborated with McKinsey & Company to analyze our Subscription Economy Benchmark data and develop guidance on the three core pricing elements common to the fastest growing B2B subscription companies.

Credit card processing fees can be one of the biggest hidden costs that companies face, taking a sizable cut from sales and making it harder to stay in profit – but one company has managed to completely eliminate these fees for their clients and help them keep more of their money.

Eliminates credit card processing fees altogether! WAVIT eliminates all of the percentage rates and fees that you are currently paying and replaces that with a flat rate of just $39 a month no matter how much you process, how many transactions or the kind of cards.

Shared Services & Outsourcing Network (SSON) has again surveyed global shared services organization  (SSO)/global business services (GBS) practitioners to find out how they are meeting the challenges of the day – in terms of adjustments to operating model, workforce strategy, process automation, and data digitization.

Leading enterprises recognize Global Business Services (GBS) can drive service delivery efficiencies. While lines of business have different transformation priorities, GBS can help them align on shared goals across the organization. But, to translate GBS from a concept to reality, you need to develop an agile, foundational GBS model. Read this ebook to learn how to implement, scale, and mature your GBS model and how to enable GBS transformation with a foundational digital platform.

Global Business Services (GBS) leaders are in a tug of war about how to maximize the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn more about the power of the Center Office model and discover why GBS on Now from ServiceNow and Deloitte is the ideal starting point for your journey.

Did you know $26.5B is lost in revenue as a result of internet downtime? And nearly 26.4M small businesses do not have a failover solution. Explore how you can replace, or provide backup, to your wireline connection on a reliable, affordable network.

Now that 2020 proved people can work remotely and still get amazing work done, customer support and service leaders are making the remote trend permanent. According to a Gartner survey from 2020, 80% plan to increase work from home programs.

The 21st century world of work is rapidly and profoundly changing. But most companies are trying to keep up by using the same outdated work processes and beliefs developed during the 20th century.

Throughout the pandemic, companies of all sizes and across many industries have faced challenges. From shifting priorities and business needs to changing budgets, many have recognized advantages of a more flexible way of working. As a result, companies even in traditional industries have turned to remote freelancers. This research report uses a variety of data to show the value and the potential that remote freelancers are providing to businesses outside of the tech industry and what this means for the broader economy.