Month: April 2023

The latest edition of the annual Subscription Economy IndexTM (SEI), Zuora’s Subscribed Institute’s landmark index, tracks the rapid ascent of the Subscription Economy. The report reflects the growth metrics of companies around the world in sectors including SaaS, Media, Manufacturing, Internet of Things (IoT), Business Services, and Communications/Video Conferencing.

B2B companies, particularly those in software and tech, have been leading the transformation to the Subscription Economy. But in the past few years, the demand for B2C subscriptions has skyrocketed.

Of course it’s important to get to market quickly with your new subscription offering — but then what?

Subscriptions are more than a financial model, they represent a new way of defining relationships between customers and providers. Today’s customers aren’t simply buying a product, they’re committing to a relationship with a brand. For providers, finding ways big and small to demonstrate that you understand your customer and care about their needs will build trust and loyalty over time.

B2B companies with the highest growth rates strategically use flexible pricing to align price with customer value. Zuora collaborated with McKinsey & Company to analyze our Subscription Economy Benchmark data and develop guidance on the three core pricing elements common to the fastest growing B2B subscription companies.

Credit card processing fees can be one of the biggest hidden costs that companies face, taking a sizable cut from sales and making it harder to stay in profit – but one company has managed to completely eliminate these fees for their clients and help them keep more of their money.

Eliminates credit card processing fees altogether! WAVIT eliminates all of the percentage rates and fees that you are currently paying and replaces that with a flat rate of just $39 a month no matter how much you process, how many transactions or the kind of cards.

Shared Services & Outsourcing Network (SSON) has again surveyed global shared services organization  (SSO)/global business services (GBS) practitioners to find out how they are meeting the challenges of the day – in terms of adjustments to operating model, workforce strategy, process automation, and data digitization.

Leading enterprises recognize Global Business Services (GBS) can drive service delivery efficiencies. While lines of business have different transformation priorities, GBS can help them align on shared goals across the organization. But, to translate GBS from a concept to reality, you need to develop an agile, foundational GBS model. Read this ebook to learn how to implement, scale, and mature your GBS model and how to enable GBS transformation with a foundational digital platform.

Global Business Services (GBS) leaders are in a tug of war about how to maximize the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn more about the power of the Center Office model and discover why GBS on Now from ServiceNow and Deloitte is the ideal starting point for your journey.