Browsing: Shared Services

B2B companies with the highest growth rates strategically use flexible pricing to align price with customer value. Zuora collaborated with McKinsey & Company to analyze our Subscription Economy Benchmark data and develop guidance on the three core pricing elements common to the fastest growing B2B subscription companies.

Eliminates credit card processing fees altogether! WAVIT eliminates all of the percentage rates and fees that you are currently paying and replaces that with a flat rate of just $39 a month no matter how much you process, how many transactions or the kind of cards.

Shared Services & Outsourcing Network (SSON) has again surveyed global shared services organization  (SSO)/global business services (GBS) practitioners to find out how they are meeting the challenges of the day – in terms of adjustments to operating model, workforce strategy, process automation, and data digitization.

Leading enterprises recognize Global Business Services (GBS) can drive service delivery efficiencies. While lines of business have different transformation priorities, GBS can help them align on shared goals across the organization. But, to translate GBS from a concept to reality, you need to develop an agile, foundational GBS model. Read this ebook to learn how to implement, scale, and mature your GBS model and how to enable GBS transformation with a foundational digital platform.

Global Business Services (GBS) leaders are in a tug of war about how to maximize the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn more about the power of the Center Office model and discover why GBS on Now from ServiceNow and Deloitte is the ideal starting point for your journey.

This guide outlines how four organizations streamlined their HR processes with digital document workflows through Adobe Sign. Customers include Airbus Group, California State University, Fullerton, Novozymes, and Academy of Art University.

In the age of artificial intelligence, HR’s role is changing, leaving less time for manually completed internal, employee-management processes. Digital documents management and e- signature options help HR to communicate faster, reconcile compliance issues more accurately, and generate approvals more efficiently.

Cloud-based contact center solutions already stand out as a significant market in Europe and it is growing at a fast pace. Cloud has become the deployment model of choice for new and upgraded contact centers in Europe, replacing on-premises and hosted deployment.