Month: August 2023

Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world where digital technologies are the only way to interact with customers.

With UCaaS platforms accelerating innovation and sharing in productivity resources like chat, voice, and video collaboration, it’s crucial for organizations to scrutinize how their UCaaS vendor-of-choice handles security, data privacy, and compliance to mitigate the rise of serious financial and brand threats.

Cloud technologies, and cloud telephony specifically, have matured greatly with richer functionalities, stronger security, better uptime, and enhancements to user experiences. The result is a market in transition, with businesses moving from data centers to the cloud at a rapid pace.

Gone are the days when IT leaders simply judged the success of their application deployments using only performance-related metrics such as uptime and trouble-tickets. While these are still valuable means of measuring reliability:

Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations can count on widespread adoption of well-established apps like Word, Outlook, and Excel. Many are also looking to maximize their investment by driving usage in other services included in their subscription, like Microsoft Teams.

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of BCStrategies. As a communications industry analyst, she provides strategic consulting services and market analysis on business communication applications, technologies, and markets, aimed at helping end-user and vendor clients both strategically and tactically.

How One Boutique Used Videeo’s Live Commerce Technology to Increase Annual Revenue Nearly 600% . This brick-and-mortar was in business for 26 years before deciding to go digital. When it came time to transition to online selling, they turned to Videeo’s live commerce technology to help create a virtual retail empire.

Insight engines combine search with composite AI to enable context-enriched analysis, as well as the delivery of actionable information, derived from all types of content and data within and without an organization. This Magic Quadrant profiles 15 vendors to help IT leaders make the best choice.

Organizations often think of public cloud as a way to reduce cost, gain elasticity or convert from capex to opex. But the cloud is about business. It’s about enabling business through innovation across different cloud models. 

Your customers are migrating to the cloud, digitalising their way of working, trying to build a hybrid work environment, and managing regulations and compliance in a global environment.