Subscriptions are more than a financial model, they represent a new way of defining relationships between customers and providers. Today’s customers aren’t simply buying a product, they’re committing to a relationship with a brand. For providers, finding ways big and small to demonstrate that you understand your customer and care about their needs will build trust and loyalty over time.
Browsing: People Analytics
B2B companies with the highest growth rates strategically use flexible pricing to align price with customer value. Zuora collaborated with McKinsey & Company to analyze our Subscription Economy Benchmark data and develop guidance on the three core pricing elements common to the fastest growing B2B subscription companies.
Global events over the past several years have brought massive cultural changes to the workplace, be it the breakout of remote working, or unsettling trends like “Quiet Quitting.” As we head into a new year, what factors are likely to affect our working environments in 2023?
What does the future of work look like? What does the future of work even mean? While we may not know exactly what the future holds, there are practices HR leaders can prioritize to make work more human for their employees.
If you’re like most organizations, cloud-native has forced you to revisit how you perform Observability and monitoring. The secret: great Observability comes from zeroing in on the three phases of Observability: know, triage, and understand. In this way, teams are able to derive maximum value from their data on the way to rapid remediation.
Hybrid work models, work-life balance, and AI-augmented workforces are foreseeable trends for 2022. Preparing for the unexpected and pivoting at a moment’s notice were valuable lessons many global companies learned in 2020 and 2021. As we move through 2022, companies are eager to retain a competitive advantage and continue on the path of success and adaptability.
Los modelos de trabajo híbridos, la conciliación de la vida laboral y familiar y las fuerzas de trabajo mejoradas por la IA son tendencias previsibles para 2022.
How could we have prepared for 2020? It was the question on the minds of many throughout the early months of the pandemic that affected every aspect of daily life. But now, we know the answer: Preparation was impossible. How individuals, leaders, and companies respond to the unprecedented is the true indication of success.