Eu Yan Sang International’s dedication to its workforce has earned it the gold for ‘Excellence in HR Change Management’ at the HR Excellence Awards 2024, Singapore. The driving force? A steadfast commitment to humility, resilience, and persistence, says Ng Lip Gee, General Manager of Group Human Resources.
Ng Lip Gee shares, “The key to HR excellence lies in authenticity, ensuring that our initiatives genuinely benefit both staff and the business.”
For Eu Yan Sang, successful HR strategies stem from a balance between employee well-being and organizational success. The organization succeeds in promoting an environment where employees feel valued and supported, creating a win-win scenario for all stakeholders.
Navigating Challenges with Grit
Overcoming resistance to change and adapting to an ever-evolving business era have been significant hurdles. “Challenges are inevitable,” Ng notes, “but embracing feedback, adapting swiftly, and remaining persistent pave the way for meaningful progress.”
From remote work arrangements to implementing comprehensive learning and development programs, Eu Yan Sang’s HR team has proven its adaptability time and again.
Inspiring the HR Community
Beyond awards, Ng hopes their success story will inspire HR professionals to persevere in adding value to their organizations. “Sharing ideas and innovations uplifts the entire HR ecosystem,” she emphasizes.
Advice for Aspiring HR Leaders
Ng encourages curiosity and lifelong learning for HR practitioners, besides humility and resilience. “Stay attuned to trends, embrace continuous growth, and never give up in the face of resistance,” she advises.
Behind Eu Yan Sang’s success is a culture of excellence, where leaders and employees grow together. Ng sums it up: “It’s not about the destination but the journey of continuous improvement.”
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