As AI technologies continue to redefine the workplace, mid-career, and older workers are facing both challenges and opportunities. A recent study by Generation, commissioned through YouGov, sheds light on the experiences of employees over the age of 45, highlighting significant trends in their interaction with AI tools. Conducted across five countries, France, Ireland, Spain, the United Kingdom, and the United States, the research explores the unique impact AI is having on these workers in entry-level and mid-level roles.
Hiring Declines and Age Bias in AI Roles
Hiring expectations for mid-career and older workers are facing a downward trend. Employers in the U.S. and Europe predict substantial declines in hiring for entry and mid-level positions, ranging from 22% to 64% over the next year. A deeper issue revealed by the survey is age bias in AI-related hiring. In the U.S., 90% of hiring managers prefer candidates under 35 for AI roles, while only 32% consider those over 60. This gap is even more pronounced in Europe.
AI’s Underutilization by Older Workers
Despite this bias, the study shows that mid-career and older workers using AI tools report positive outcomes. About 15% of workers over 45 are using generative AI tools, with many becoming self-taught “power users” who apply AI frequently to improve work quality, productivity, and decision-making. Over 50% of respondents from Europe and 35% in the U.S. reported increased job satisfaction due to AI.
However, this low usage rate might cover the untapped potential of older workers in AI utilization. Their experience and judgment may enable them to use AI more effectively, interpreting results and crafting better prompts.
The Need for Effective AI Support
Employers are beginning to realize the importance of equipping their workforce with AI tools. In the U.S., 47% of hiring managers have already started providing AI tools to employees, with many planning to expand offerings over the next year. However, the type of support needed for effective AI integration is still unclear. Mixed worker interest in AI highlights the challenge. While some are eager to learn, others remain skeptical, underscoring the need for personalized support that merges AI capabilities with the invaluable experience of older workers.
As Dr. Mona Mourshed, Founding Global CEO of Generation, states, “AI’s true potential lies in its fusion with human expertise.” Employers must combat ageism and ensure they integrate AI in a way that benefits all workers, regardless of age.
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