At the recently concluded SAP Sapphire Orlando, SAP SuccessFactors, the world’s leading HCM SaaS company, proudly showcased its sophisticated AI functionalities aimed at altering the paradigms of attracting, selecting, engaging and talent developing for global organizations.
Many vendors even in the Year Dot com boom did not communicate their vision for the future, and in a defining moment for the HR industry, SAP SuccessFactors is integrating AI across its HCM suite and releasing over 25 new AI features. The idea behind this shift is to help the organization enhance the quality of the employee experience in the context of organizational adaptability and, consequently, prepare every employee for success.
Aaron Green, Chief Marketing and Solutions Officer for SAP SuccessFactors, emphasized the transformative potential of AI in HR, stating, “This is a pivotal moment for HR, because it’s not just about keeping up. Now it’s about leapfrogging; it’s about how we stay ahead.” He underscored the necessity of investing in people and their skills through innovative technology, enabling them to work smarter, faster, and make data-driven decisions in an era where the future is undeniably people-led.
AI-powered solutions implemented by SAP SuccessFactors help the company adapt to changes and grow significantly; it has more than 10,000 clients and over 290 million end-users worldwide. Such success stories include the Global producer of natural ingredients for Food and beverages, Döhler Group. AI capabilities and innovations from SAP SuccessFactors must be incorporated phase by phase at Döhler and layered with more of functionality to help the employees/grow force perform their duties with higher efficiency and productivity.
Pierre Wiese, Head of Business Applications at Döhler Group, highlighted the company’s approach to AI, stating, “We expect SAP to deliver business AI innovations with empowering built-in functionalities. With our AI consumption, we move forward as quickly as possible because we plan to have a massive impact on the daily work of our people at Döhler.”
The Responsibility Index is an expression of this commitment by SAP to provide indispensable, dependable, and responsible AI solutions. Thanks to the SAP AI Global Ethics organization and help of lawyers, SAP examines the cases of AI solutions’ implementation to make sure they are safe, non-biased, and implemented without compromising the best values of the society before offering such solutions to the clients.
Daniel Beck, President and Chief Product Officer of SAP SuccessFactors, emphasized SAP’s trustworthiness in the realm of business AI, stating, “When you’re deciding whose business AI can I trust? I think you will be well served with the data, security, the legal frameworks, the ethical frameworks that SAP is delivering. It gives you that peace of mind.”
Former enhancements are an AI writing assistant with the generative AI feature in thecco, skill match of candidates for the recruiters, and an AI ability to produce an employee’s compensation and his overall history for the required discourse. Also, expertise systems such as retrieval augmented generation (RAG) can help SAP solutions leverage and integrate the features of large language models or provide end user or business exclusive data in ways that provide contextual insights or answers to the HR teams.
As AI continues to rapidly advance, Beck envisions an unprecedented era of innovation in HR technology, stating, “This is a super exciting time. I think the next two years in HR technology will be the most innovative – even better than the prior 20 years. We want to be your trusted partner in that journey.”
SAP SuccessFactors equipped with integration of the latest AI technology while functioning as an engine to revolutionize the entire HR process and helping organizations throughout the discovery of workforce potential so that every worker can be a success story as we step into the AI economy era.
