Browsing: Employee Engagement and Satisfaction

Inspire Evolve is a high-performance, SaaS customer communications solution from Quadient – the world’s most trusted CCM provider. Inspire Evolve empowers non-technical business users to design, personalize and deliver secure, human-centric communications which are a vital part of an exceptional customer experience – all with minimal IT strain.

Fleet management telematic solutions provide a near real-time view of fleet activity across your entire fleet. Take a look at these three easy ways you can improve both your operational efficiency and fleet safety.

48% of the total workers who are currently enabled with mobile devices are Frontline workers, while the remaining are information workers. By 2024, 60% of the total US workforce will be mobile. The US mobile worker population will see a 5-year compound annual growth rate of 2.9%.

In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between.

Before COVID-19, organizations dabbled in remote and flexible work arrangements for many years without any particular urgency. After all, they didn’t have any reason to rush adoption. It was still very much experimental for many, and leaders wanted to take things slow.

We all have a duty to keep our employees safe and maintain secure, functional workspaces for our people to thrive. This eBook shares our five steps for keeping your workplace safe with smart digital workflows, while also achieving efficient and compliant operations throughout the reopening process.

For more than two decades, an agile approach to business has been the key for delivering solutions that meet clients’ needs. Now, there’s a new variation of agile: organizational agility—adapting quickly to a changing operating environment with minimal disruption. Download the ebook to learn more.

Global Business Services (GBS) leaders are in a tug of war about how to maximize the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn more about the power of the Center Office model and discover why GBS on Now from ServiceNow and Deloitte is the ideal starting point for your journey.

The 21st century world of work is rapidly and profoundly changing. But most companies are trying to keep up by using the same outdated work processes and beliefs developed during the 20th century.

Throughout the pandemic, companies of all sizes and across many industries have faced challenges. From shifting priorities and business needs to changing budgets, many have recognized advantages of a more flexible way of working. As a result, companies even in traditional industries have turned to remote freelancers. This research report uses a variety of data to show the value and the potential that remote freelancers are providing to businesses outside of the tech industry and what this means for the broader economy.